Services · CRM & Office Automation

One customer record. No work done twice.

We set up Pipedrive around how you sell, connect it to email, ERP and marketing, and automate the office work around it, from approvals and documents to forms and reports, in Microsoft 365 or Google Workspace.

Book a 30 minute call 30 minutes · online · in English or Italian

Three things we hear
most often.

One flow,
nothing retyped.

01

Capture

Website forms, email and events create leads in the CRM, with source and consent recorded.

02

Sell

Pipelines, activities and quotes in Pipedrive, with email and calendar synchronised.

03

Approve

Discounts, offers and contracts approved in a defined flow and signed electronically.

04

Deliver

Won deals become customers and orders in the ERP, with invoices visible to sales.

What we
actually deliver.

The process review:
what you receive.

Starting from
what you already have.

  • Pipedrive
  • Microsoft 365
  • Power Automate
  • SharePoint and Teams
  • Google Workspace
  • Make, n8n and Zapier
  • Electronic signature
  • ERP and accounting

We start from the tools already in place and propose new ones only when they are clearly justified. As a Pipedrive Authorized Partner, we set up, integrate and support Pipedrive; if another CRM suits you better, we tell you.

Pipedrive Authorized Partner

Four phases. The same on every engagement.

01

Discovery

The process review: flows, data ownership and the automations worth doing.

02

Prototype

One pipeline and one automation live with a small group, on real data.

03

Delivery

Migration, integrations and further automations added in steps, each verified by the people who use them.

04

Operation

Integrations monitored, small changes on request, periodic review of data quality and adoption.

Numbers agreed
before we start.

Adoption

Open deals with a next activity, weekly active users and data completeness.

Time saved

Hours of retyping and manual steps removed, measured against the process review.

Lead-to-order time

From first contact to order in the ERP, against today's baseline.

Three commitments
on every engagement.

01

Configured for how you sell

Few fields, clear stages and an activity on every deal: a CRM the team keeps using.

02

Integrated, not isolated

Every piece of data has one owner and flows once, with errors visible and logged.

03

Privacy built in

Consent, retention and access rules for personal data, in line with the nLPD and the GDPR.

Our management team has worked with organisations in insurance, pharmaceuticals, consumer goods, industrial manufacturing, public administration and higher education. Operating from Ticino, under Swiss law, for Swiss and Italian companies.

Before you book,
the usual questions.

Why Pipedrive?

It is built around a visual pipeline and sales activities, which makes it quick for sales teams to adopt. We are a Pipedrive Authorized Partner; if another CRM fits you better, we say so.

We already have a CRM. Can you work with it?

Yes. The process review tells you whether to improve the current set-up, integrate it with your other systems or migrate.

Microsoft 365 or Google Workspace?

We automate on the suite you already use: Power Automate, SharePoint and Teams on Microsoft 365; Apps Script, Forms and integration platforms on Google Workspace.

How long does a migration take?

It depends on the number of sources and the quality of the data. The process review gives you a dated plan before you commit.

What happens to personal data?

We map which personal data each system holds, sign processing agreements with each provider and apply consent and retention rules, in line with the nLPD and the GDPR.

What happens in the 30 minutes
  • You describe how you sell and which tools you use today. We ask specific questions.
  • We tell you whether a process review makes sense. If it does not, we say so.
  • If it does, you receive a written proposal with scope, deliverables and a fixed price.

A first
concrete conversation.

Thirty minutes to look at your sales process, your tools and where work is done twice.

Book a 30 minute call

Prefer to write? info@prescient.ventures · +41 77 529 85 58